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1. Do I need a doctor’s referral to order tests? No, at Wellness Labs, you can order your lab tests without a doctor’s referral. We empower individuals to take control of their health by providing direct access to our wide range of diagnostic tests. 2. How do I order a lab test? You can easily order a test through our website or soon our new app. Simply choose the test you need, schedule a time for specimen collection, and we’ll take care of the rest. 3. Do you offer onsite sample collection? Yes! We offer convenient onsite collection, where our trained professionals come to your location to collect your sample—whether that’s at home or the office. 4. How long does it take to get results? Most test results are available within 24 to 48 hours, depending on the complexity of the test. You will receive a notification when your results are ready, and you can access them through our online portal or soon our new app. 5. How do I receive my results? You can access your test results securely through our online portal or soon our new mobile app. We will notify you as soon as your results are available. 6. What if I have questions about my test results? If you have questions about your results, our team is available to provide clear, easy-to-understand explanations. You can also use our new Lab Results Guide AI Chatbot for instant explanations. 7. Do you accept insurance? We do bill insurance and file claims with Medicare and Medicaid. Contact us to find out if we are in-network for your plan. We also provide affordable pricing for all of our tests. 8. How do I pay for my test? You can pay securely online using a credit card or debit card when you place your order. All payments are processed through our secure system. 9. What types of tests do you offer? We offer a wide range of tests, including comprehensive health panels, hormone testing, allergy screenings, and specialized diagnostic tests. Check out our full list of services on our website. 10. Are my test results confidential? Absolutely. Your privacy is our priority. All test results are stored securely, and only you will have access to them unless you choose to share them with a healthcare provider. 11. Can I book a test for someone else? Yes, you can order tests for family members or dependents. Just provide their details during the booking process, and we’ll take care of the rest. 12. Do you offer group or corporate testing services? Yes, Wellness Labs provides customized testing solutions for businesses, schools, and organizations. Contact us for more details on corporate wellness programs and group rates. 13. Can I consult a doctor about my results? Yes, Wellness Labs offers telemedicine consultations with qualified doctors. Once your results are available, you can easily schedule an online consultation to review your results and receive personalized medical advice.
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